Welcome to www.matthiwala.com. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. Use of the Website
- By using this site, you confirm that you are at least 18 years old or accessing under the supervision of a guardian.
- You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others.
2. Product Information
- We strive to ensure all product details, images, and prices are accurate. However, minor variations may occur due to handmade preparation and batch differences.
- All products listed are subject to availability. We reserve the right to discontinue or change product specifications without notice.
3. Pricing & Payments
- All prices on the website are inclusive of applicable taxes unless stated otherwise.
- We accept secure online payments via major payment gateways.
- Orders will be processed only after full payment confirmation.
4. Order Cancellation
- Customers may cancel their order within 2 hours of placing it, provided it hasn’t been shipped.
- Matthiwala Foods reserves the right to cancel orders due to non-availability, payment issues, or suspicious activity.
5. Shipping & Delivery
- Orders are usually dispatched within 2–4 working days.
- Delivery timelines may vary based on location and logistics partners. Delays due to unforeseen circumstances will not be our responsibility.
- Customers are requested to ensure correct shipping details during checkout.
6. Returns & Refunds
- As food items are perishable, returns are only accepted if the product is damaged or incorrect. For more details, refer to our Refund Policy.
- Refunds will be processed only after verification and approval.
7. Intellectual Property
- All content on this website, including logos, text, images, and design, is the property of Matthiwala Foods and protected by copyright laws. Unauthorized use is strictly prohibited.
8. Limitation of Liability
- Matthiwala Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Modifications
- We may update or modify these Terms & Conditions at any time. Continued use of the site indicates acceptance of the updated terms.
10. Governing Law
- All disputes shall be governed under the jurisdiction of Sonipat, Haryana courts only.
Need Help?
For any questions or concerns, feel free to reach us:
📧 Email: matthiwalafoods@gmail.com
📞 Phone: 8570004999 / 8587046005